sumofiber - Notice history

TV services under maintenance

100% - uptime

Hosted PBX - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Billing System - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

SUMOFIBER Internet - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

SumoFiber Managed Routers - Operational

TV services - Under maintenance

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Providence City - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Yellowstone Fiber - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Bountiful City Fiber - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Lehi City Fiber - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Idaho Falls Fiber - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Ammon Fiber - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Denver - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Third-Party Services - Operational

Notice history

Sep 2025

Utopia Maintenance: Orem, Utah (OR033) - Network Hardware - Device/Replacement
Scheduled for September 30, 2025 at 2:00 PM – 10:00 PM about 8 hours
  • Planned
    September 30, 2025 at 2:00 PM
    Planned
    September 30, 2025 at 2:00 PM
    Utopia Maintenance Notification: OR033-ADS-5001 switch retirement residential customers 9/30/2025 - CATEGORY: Network Hardware - Device/Replacement - MAINTENANCE START TIME: 2025-09-30 08:00:00AM - MAINTENANCE END TIME: 2025-09-30 04:00:00PM -- SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.
Utopia Maintenance: Orem, Utah (OR038) - Network Hardware - Device/Replacement
Scheduled for September 29, 2025 at 2:00 PM – September 30, 2025 at 10:00 PM 1 day
  • Planned
    September 29, 2025 at 2:00 PM
    Planned
    September 29, 2025 at 2:00 PM
    Utopia Maintenance Notification: OR038-ADS-5001 switch retirement for residential customers 9/29/25 - CATEGORY: Network Hardware - Device/Replacement - MAINTENANCE START TIME: 2025-09-29 08:00:00AM - MAINTENANCE END TIME: 2025-09-30 04:00:00PM -- SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.
Utopia Maintenance: Orem, Utah (OR023) - Network Hardware - Device/Replacement
Scheduled for September 26, 2025 at 6:01 AM – 12:00 PM about 6 hours
  • Planned
    September 26, 2025 at 6:01 AM
    Planned
    September 26, 2025 at 6:01 AM
    Utopia Maintenance Notification: OR023-ADS-5001 and 5002 switch retirement 9/26/2025 - CATEGORY: Network Hardware - Device/Replacement - MAINTENANCE START TIME: 2025-09-26 12:01:00AM - MAINTENANCE END TIME: 2025-09-26 06:00:00AM -- SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.
Utopia Maintenance: Midvale, Utah (MD013) - Network Hardware - Device/Replacement
Scheduled for September 26, 2025 at 6:01 AM – 12:00 PM about 6 hours
  • Planned
    September 26, 2025 at 6:01 AM
    Planned
    September 26, 2025 at 6:01 AM
    Utopia Maintenance Notification: MD013 switch retirement for business customers 9/26/2025 - CATEGORY: Network Hardware - Device/Replacement - MAINTENANCE START TIME: 2025-09-26 12:01:00AM - MAINTENANCE END TIME: 2025-09-26 06:00:00AM -- SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.
Utopia Maintenance: Murray, Utah (MU001) - Network Hardware - Device/Replacement
Scheduled for September 25, 2025 at 6:01 AM – 12:00 PM about 6 hours
  • Planned
    September 25, 2025 at 6:01 AM
    Planned
    September 25, 2025 at 6:01 AM
    Utopia Maintenance Notification: MU001 switch retirement 9/25/2025 - CATEGORY: Network Hardware - Device/Replacement - MAINTENANCE START TIME: 2025-09-25 12:01:00AM - MAINTENANCE END TIME: 2025-09-25 06:00:00AM -- SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.

Aug 2025

Utopia Maintenance: Clearfield, Utah (CF005) - Power - Device/Testing
  • Completed
    August 29, 2025 at 12:00 PM
    Completed
    August 29, 2025 at 12:00 PM
    Maintenance has completed successfully
  • In progress
    August 29, 2025 at 6:01 AM
    In progress
    August 29, 2025 at 6:01 AM
    Maintenance is now in progress
  • Planned
    August 29, 2025 at 6:01 AM
    Planned
    August 29, 2025 at 6:01 AM
    Utopia Maintenance Notification: CF005 Power Maintenance 8/29/25 - CATEGORY: Power - Device/Testing - MAINTENANCE START TIME: 2025-08-29 12:01:00AM - MAINTENANCE END TIME: 2025-08-29 06:00:00AM -- SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.
Utopia Outage in Orem, Utah (OR010)
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    UTOPIA Network Outage Notification - DESCRIPTION: UTOPIA has been alerted to an outage in the (OR010) footprint(s) in Orem, Utah. Field Services are in transit to the site.
Utopia Outage in Pleasant Grove, Utah (PG003)
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    UTOPIA Network Outage Notification - DESCRIPTION: UTOPIA has been alerted to an outage in the (PG003) footprint(s) in Pleasant Grove, Utah. Field Services are in transit to the site.
Utopia Maintenance: Pleasant Grove, Utah,Lindon, Utah,Orem, Utah (PG003,LI004) - Network Hardware - Other
  • Completed
    August 25, 2025 at 12:00 PM
    Completed
    August 25, 2025 at 12:00 PM
    Maintenance has completed successfully
  • In progress
    August 25, 2025 at 6:01 AM
    In progress
    August 25, 2025 at 6:01 AM
    Maintenance is now in progress
  • Planned
    August 25, 2025 at 6:01 AM
    Planned
    August 25, 2025 at 6:01 AM
    Utopia Maintenance Notification: Emergency LI004 and PG003 topology change 8/25/2025 - CATEGORY: Network Hardware - Other - MAINTENANCE START TIME: 2025-08-25 12:01:00AM - MAINTENANCE END TIME: 2025-08-25 06:00:00AM -- SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.
UTOPIA Network Outage Update: 08/24/25 - Footprint(s) TR001, TR002, TR003, TR004, SOG01, SOG03, PE001, BR006, TR01-4
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    This outage is due to a fiber cut. Field Services are working on resolving the issue. ETR: TBD

Jul 2025

Utopia Maintenance: Centerville, Utah (CV006) - Network Hardware - Device/Replacement
  • Completed
    August 01, 2025 at 12:00 AM
    Completed
    August 01, 2025 at 12:00 AM
    Maintenance has completed successfully
  • In progress
    July 31, 2025 at 2:00 PM
    In progress
    July 31, 2025 at 2:00 PM
    Maintenance is now in progress
  • Planned
    July 31, 2025 at 2:00 PM
    Planned
    July 31, 2025 at 2:00 PM
    Utopia Maintenance Notification: CV006 switch retirement residential customers 7/31/2025 - CATEGORY: Network Hardware - Device/Replacement - MAINTENANCE START TIME: 2025-07-31 08:00:00AM - MAINTENANCE END TIME: 2025-07-31 06:00:00PM -- SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.
Utopia Outage in Murray, Utah (MU007)
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    This appears to be a fiber cut.  Field services is investigating where fiber cut is.

  • Investigating
    Investigating
    UTOPIA Network Outage Notification - DESCRIPTION: UTOPIA has been alerted to an outage in the (MU007) footprint(s) in Murray, Utah. Field Services are in transit to the site.
Utopia Outage in Murray, Utah (MU005)
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    This appears to be a fiber cut.  Field services is investigating where fiber cut is.

  • Investigating
    Investigating
    UTOPIA Network Outage Notification - DESCRIPTION: UTOPIA has been alerted to an outage in the (MU005) footprint(s) in Murray, Utah. Field Services are in transit to the site.
Utopia Maintenance: Centerville, Utah (CV002) - None
  • Completed
    July 29, 2025 at 12:00 AM
    Completed
    July 29, 2025 at 12:00 AM
    Maintenance has completed successfully
  • In progress
    July 28, 2025 at 2:00 PM
    In progress
    July 28, 2025 at 2:00 PM
    Maintenance is now in progress
  • Planned
    July 28, 2025 at 2:00 PM
    Planned
    July 28, 2025 at 2:00 PM
    Utopia Maintenance Notification: CV002 switch retirement for residential 7/28/2025 8AM - 6PM - CATEGORY: None - MAINTENANCE START TIME: 2025-07-28 08:00:00AM - MAINTENANCE END TIME: 2025-07-28 06:00:00PM -- SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.
Utopia Maintenance: Lindon, Utah (LI007) - Network Hardware - Device/Replacement
  • Completed
    July 25, 2025 at 10:00 PM
    Completed
    July 25, 2025 at 10:00 PM
    Maintenance has completed successfully
  • In progress
    July 25, 2025 at 2:00 PM
    In progress
    July 25, 2025 at 2:00 PM
    Maintenance is now in progress
  • Planned
    July 25, 2025 at 2:00 PM
    Planned
    July 25, 2025 at 2:00 PM
    Utopia Maintenance Notification: Switch retirement LI007 residential customers 7/25/2025 - CATEGORY: Network Hardware - Device/Replacement - MAINTENANCE START TIME: 2025-07-25 08:00:00AM - MAINTENANCE END TIME: 2025-07-25 04:00:00PM -- SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.

Jul 2025 to Sep 2025

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