sumofiber - Status Page

All systems operational

UTOPIA Maintenance: CV001 Centerville
Scheduled for September 27, 2024 at 6:00 AM – 12:00 PM about 6 hours
  • Planned
    September 27, 2024 at 6:00 AM
    Planned
    September 27, 2024 at 6:00 AM
    MAINTENANCE NOTIFICATION: CV001 Centerville START: 9/27/2024 12:00 AM MST STOP: 9/27/2024 6:00 AM MST We have a planned maintenance tonight. All customers will experience a brief outage as we perform maintenance. ~489 residential customers will be affected.
100% - uptime

Hosted PBX - Operational

100% - uptime
Full History

Billing System - Operational

100% - uptime
Full History

Providence City - Operational

99% - uptime
Full History

Yellowstone Fiber - Operational

100% - uptime
Full History

Bountiful City Fiber - Operational

100% - uptime
Full History

Lehi City Fiber - Operational

100% - uptime
Full History

Idaho Falls Fiber - Operational

100% - uptime
Full History

Ammon Fiber - Operational

100% - uptime
Full History

Tampa - Operational

100% - uptime
Full History

Dallas - Operational

99% - uptime
Full History

Denver - Operational

100% - uptime
Full History

Recent notices

September 28, 2024

September 27, 2024

UTOPIA Maintenance OR005 topology change 9/27/2024
  • Completed
    September 27, 2024 at 12:00 PM
    Completed
    September 27, 2024 at 12:00 PM
    Maintenance has completed successfully
  • In progress
    September 27, 2024 at 6:00 AM
    In progress
    September 27, 2024 at 6:00 AM
    Maintenance is now in progress
  • Planned
    September 27, 2024 at 6:00 AM
    Planned
    September 27, 2024 at 6:00 AM

    DESCRIPTION: UTOPIA Maintenance OR005 topology change 9/27/2024

    CATEGORY: Network Hardware Device/CapacityUpgrade

    MAINTENANCE START TIME:

    MAINTENANCE STOP TIME:

    SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

UTOPIA Maintenance: CV001 Centerville
Scheduled for September 27, 2024 at 6:00 AM – 12:00 PM about 6 hours
  • Planned
    September 27, 2024 at 6:00 AM
    Planned
    September 27, 2024 at 6:00 AM
    MAINTENANCE NOTIFICATION: CV001 Centerville START: 9/27/2024 12:00 AM MST STOP: 9/27/2024 6:00 AM MST We have a planned maintenance tonight. All customers will experience a brief outage as we perform maintenance. ~489 residential customers will be affected.
OpenInfra Texas Outage
  • Resolved
    Resolved

    OpenInfra has informed us that this incident has been resolved.

    If you still do not have internet, try rebooting your wifi router. Beyond this, please reach out to us for support at 844-GET-SUMO.

  • Investigating
    Investigating

    OpenInfra has informed us of another fiber outage.

  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Update
    OpenInfra confirmed that the outage is caused by the same company responsible for the previous long outage due to a fiber cut. During their investigation, they discovered multiple drill marks at various locations, indicating that the fiber may be cut in multiple places. OpenInfra does not have an estimated time of restoration (ETR) at this time.
  • Identified
    Update
    We have requested updates from OpenInfra as we continue to see modems offline. So far, they have only confirmed a fiber outage in Little Elm and Aubrey, Texas.
  • Identified
    Update
    OpenInfra has identified a fiber outage in Aubrey and Little Elm, Texas, and is currently investigating the issue.
  • Identified
    Identified
    OpenInfra has confirmed a loss of connection to a node in Aubrey, Texas, We are currently waiting for them to provide an estimated time of restoration (ETR).
  • Investigating
    Update
    We have contacted OpenInfra NOC and are awaiting their response, but we are observing multiple modems currently showing as offline, indicating a fiber outage.
  • Investigating
    Investigating
    We are gathering information from OpenInfra and will update once we get more information.

September 26, 2024

September 25, 2024

UTOPIA Maintenance WV001.6 fiber damage repair
  • Completed
    September 25, 2024 at 2:13 PM
    Completed
    September 25, 2024 at 2:13 PM
    Maintenance has completed successfully.
  • In progress
    September 25, 2024 at 4:28 AM
    In progress
    September 25, 2024 at 4:28 AM
    Maintenance is now in progress.
  • Planned
    September 25, 2024 at 12:10 AM
    Planned
    September 25, 2024 at 12:10 AM

    DESCRIPTION: UTOPIA Maintenance WV001.6 fiber damage repair

    MAINTENANCE START TIME: 09/24/2024 06:10 PM MDT

    MAINTENANCE STOP TIME: 09/25/2024 06:00 AM MDT

    SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

    BUSINESS/ENTERPRISE CUSTOMERS: 3

    RESIDENTIAL CUSTOMERS: 0

September 24, 2024

September 23, 2024

September 22, 2024

Show notice history