sumofiber - Notice history

All systems operational

100% - uptime

Hosted PBX - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Billing System - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Providence City - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Yellowstone Fiber - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Bountiful City Fiber - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Lehi City Fiber - Operational

100% - uptime
May 2024 · 100.0%Jun · 99.65%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Idaho Falls Fiber - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Ammon Fiber - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Tampa - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 99.84%

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May 2024
Jun 2024
Jul 2024

Dallas - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 99.58%

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May 2024
Jun 2024
Jul 2024

Denver - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Notice history

Jul 2024

OpenInfra: Outage in Aubrey and Krugerville, Texas
  • Resolved
    Resolved

    OpenInfra: Field techs have completed the fiber repair

  • Identified
    Identified

    OpenInfra: Field techs has identified that the cause of this outage is a damaged fiber optic cable. They are now working on the repair. We will keep you posted.

  • Investigating
    Investigating

    OpenInfra has notified us of an outage in Aubrey and Krugerville, Texas. Field services are currently on-site troubleshooting and isolating the issue.

OpenInfra - Network disturbance in Pilot Point, Aubrey & Krugerville Texas
  • Resolved
    Resolved

    Issue has been resolved.

  • Update
    Update

    OpenInfra has let us know that the issue has been escalated to their Transport provider. They are still working on the troubleshooting and isolation.

  • Investigating
    Investigating

    OpenInfra is experiencing a network outage in Pilot Point, Aubrey, & Krugerville Texas. As a result, our broadband services are temporarily unavailable to our customers. OpenInfra is currently investigating the cause of the issue. At this time there is no ETA available.

Utopia Outage - OR018 - Orem
  • Resolved
    Resolved

    The outage has been resolved. All services have been restored. Fiber cut

  • Investigating
    Investigating

    UTOPIA has been alerted to an outage in the OR018 footprint(s) in Orem, UT. Field Services are in transit to the site. There are Approximately 10 Business/Enterprise customers affected. There is a

Utopia Outage - LA002 - Layton
  • Resolved
    Resolved

    The outage has been resolved. All services have been restored. Hung card 1 - Resolved by reset

  • Investigating
    Investigating

    UTOPIA has been alerted to an outage in the LA002-ADS-7001 footprint(s) in Layton, UT.

Utopia Outage - LA001 - Layton
  • Resolved
    Resolved

    The outage has been resolved. All services have been restored. Faulty Optic NET-ENG will swap out the optic tonight - Customer will not be impacted

  • Investigating
    Investigating

    UTOPIA has been alerted to an outage in the LA001-ADS-1001, 1002, 5001, 5002 footprint(s) in Layton, UT. Field Services are in transit to the site. There are 335 residenti

Jun 2024

Utopia Outage - LI009 - Lindon
  • Resolved
    Resolved

    The outage has been resolved. All services have been restored. We rebooted the switch to restore service.

  • Investigating
    Investigating

    UTOPIA has been alerted to an outage in the LI009 footprint(s) in Lindon, UT. Field Services are in transit to the site. There are 200 residential customers affected. Updates will be sent as we kno

Fiber Outage in Lehi
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    Statafi has notified us of a fiber outage in Lehi. They are actively investigating the issue and will provide updates as soon as new information becomes available.

Utopia Outage - LA001 - Layton
  • Resolved
    Resolved

    The outage has been resolved. All services have been restored. Fiber repair

  • Investigating
    Investigating

    UTOPIA has been alerted to an outage in the LA001 footprint(s) in Layton, UT. Field Services are in transit to the site. There are 22 residential customers affected. Updates will be sent as we know

Utopia Outage - WP001 - West Point
  • Resolved
    Resolved

    The outage has been resolved.

  • Investigating
    Investigating

    UTOPIA has been alerted to an outage in the WP001 footprint(s) in West Point, UT. Field Services are in transit to the site. There are 36 residential customers affected. Updates will be sent as we

Utopia Outage - OR029 - Orem
  • Resolved
    Resolved

    The outage has been resolved. All services have been restored. A loose bolt on battery string caused power issue. We have tightened all bolts on battery string to resolve

  • Investigating
    Investigating

    UTOPIA has been alerted to an outage in the OR029 footprint(s) in Orem, UT. Field Services are in transit to the site. There are 173 residential customers affected. Updates will be sent as we know

May 2024

Utopia - Centerville, UT Maintenance, Upgrade/Testing
  • Completed
    May 24, 2024 at 12:00 PM
    Completed
    May 24, 2024 at 12:00 PM

    The scheduled maintenance has been completed.

  • In progress
    May 24, 2024 at 6:00 AM
    In progress
    May 24, 2024 at 6:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    May 24, 2024 at 5:00 AM
    Planned
    May 24, 2024 at 5:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    May 09, 2024 at 7:53 PM
    Planned
    May 09, 2024 at 7:53 PM

    DESCRIPTION: UTOPIA maintenance CV005 power upgrade/testing in Centerville UT MAINTENANCE START TIME: 5/24/2024 12:01 AM MST MAINTENANCE STOP TIME: 5/24/2024 6:00 AM MST SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

Utopia - Murray, UT Power Maintenance
  • Completed
    May 24, 2024 at 12:00 PM
    Completed
    May 24, 2024 at 12:00 PM

    The scheduled maintenance has been completed.

  • In progress
    May 24, 2024 at 6:00 AM
    In progress
    May 24, 2024 at 6:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    May 24, 2024 at 5:00 AM
    Planned
    May 24, 2024 at 5:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    May 10, 2024 at 7:05 PM
    Planned
    May 10, 2024 at 7:05 PM

    DESCRIPTION: MU008 (Murray, UT) Power Maintenance MAINTENANCE START TIME: 5/24/2024 12:00 AM MST MAINTENANCE STOP TIME: 5/24/2024 6:00 AM MST SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

Emergency Maintenance for Florida - 05/14/2024
  • Completed
    May 14, 2024 at 3:00 AM
    Completed
    May 14, 2024 at 3:00 AM

    The scheduled maintenance has been completed.

  • In progress
    May 14, 2024 at 2:00 AM
    In progress
    May 14, 2024 at 2:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    May 14, 2024 at 1:00 AM
    Planned
    May 14, 2024 at 1:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    May 13, 2024 at 7:41 PM
    Planned
    May 13, 2024 at 7:41 PM

    Please be informed that we will be performing an emergency maintenance for Florida. The purpose of this maintenance is to Upgrade our Link to continue providing better services to customers. The details of the planned maintenance are listed below. Date: 05/14/2024 Est Start Time: 12:00 AM EST Est Completion Time: 01:00 AM EST Customers Affected: All Customers served by Open Infra in Florida except those in Arcadia.

Utopia Outage - SY001 - Syracuse
  • Resolved
    Resolved

    The outage has been resolved. All services have been restored. Customers were down due to a power outage.

  • Update
    Update

    There are 300+ residential customers affected. ETR: N/A

  • Investigating
    Investigating

    UTOPIA has been alerted to an outage in the SY001 footprint(s) in Syricuse City, UT. Field Services are in transit to the site. There are 200+ residential customers affected. Updates will be sent as

FLORIDA - openinfra upgrade
  • Completed
    May 07, 2024 at 10:00 AM
    Completed
    May 07, 2024 at 10:00 AM

    The scheduled maintenance has been completed.

  • In progress
    May 07, 2024 at 6:00 AM
    In progress
    May 07, 2024 at 6:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    May 07, 2024 at 5:00 AM
    Planned
    May 07, 2024 at 5:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    May 06, 2024 at 11:14 PM
    Planned
    May 06, 2024 at 11:14 PM

    openinfra is upgrading a fiber link that will provide more capacity to fix the speed issues.

May 2024 to Jul 2024

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