sumofiber - Notice history

All systems operational

100% - uptime

Hosted PBX - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Billing System - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

SUMOFIBER Internet - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

SumoFiber Managed Routers - Operational

TV services - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Providence City - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Yellowstone Fiber - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Bountiful City Fiber - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Lehi City Fiber - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Idaho Falls Fiber - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Ammon Fiber - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 99.12%

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Dec 2024
Jan 2025
Feb 2025

Denver - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Third-Party Services - Operational

Notice history

Feb 2025

Utopia Maintenance: Orem, Utah (OR021,OR018,OR024) - Power - Device/Replacement
  • Completed
    February 28, 2025 at 1:00 PM
    Completed
    February 28, 2025 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    February 28, 2025 at 7:01 AM
    In progress
    February 28, 2025 at 7:01 AM
    Maintenance is now in progress
  • Planned
    February 28, 2025 at 7:01 AM
    Planned
    February 28, 2025 at 7:01 AM
    Utopia Maintenance Notification: Decommission OR021 router 2/28/2025 CATEGORY: Power - Device/Replacement MAINTENANCE START TIME: 2025-02-28T06:00:00-07:00 MAINTENANCE END TIME: 2025-02-28T00:01:00-07:00 SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.
Utopia Maintenance: Lehi, Utah,Saratoga Springs, Utah (LE006,SR001) - None
  • Completed
    February 28, 2025 at 1:00 PM
    Completed
    February 28, 2025 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    February 28, 2025 at 7:01 AM
    In progress
    February 28, 2025 at 7:01 AM
    Maintenance is now in progress
  • Planned
    February 28, 2025 at 7:01 AM
    Planned
    February 28, 2025 at 7:01 AM
    Utopia Maintenance Notification: AF001 power maintenance and testing 2/28/2025 CATEGORY: None MAINTENANCE START TIME: 2025-02-28T06:00:00-07:00 MAINTENANCE END TIME: 2025-02-28T00:01:00-07:00 SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.
Utopia Maintenance: Orem, Utah (OR008,OR023,OR005,OR025,OR007,OR028) - Network Hardware - Device/Testing
  • Completed
    February 28, 2025 at 1:00 PM
    Completed
    February 28, 2025 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    February 28, 2025 at 7:01 AM
    In progress
    February 28, 2025 at 7:01 AM
    Maintenance is now in progress
  • Planned
    February 28, 2025 at 7:01 AM
    Planned
    February 28, 2025 at 7:01 AM
    Utopia Maintenance Notification: Orem ring redundancy test 2/28/2025 CATEGORY: Network Hardware - Device/Testing MAINTENANCE START TIME: 2025-02-28T06:00:00-07:00 MAINTENANCE END TIME: 2025-02-28T00:01:00-07:00 SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.
Utopia Maintenance: West Valley City, Utah (WV042) - Network Hardware - Device/Testing
  • Completed
    February 28, 2025 at 1:00 PM
    Completed
    February 28, 2025 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    February 28, 2025 at 7:01 AM
    In progress
    February 28, 2025 at 7:01 AM
    Maintenance is now in progress
  • Planned
    February 28, 2025 at 7:01 AM
    Planned
    February 28, 2025 at 7:01 AM
    Utopia Maintenance Notification: WV042 topology change 2/28/2025 CATEGORY: Network Hardware - Device/Testing MAINTENANCE START TIME: 2025-02-28T06:00:00-07:00 MAINTENANCE END TIME: 2025-02-28T00:01:00-07:00 SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.
Utopia Maintenance: Orem, Utah (OR010,OR011,OR038,OR013,OR012,OR019,OR017,OR018) - Network Hardware - Other
  • Completed
    February 27, 2025 at 1:00 PM
    Completed
    February 27, 2025 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    February 27, 2025 at 7:01 AM
    In progress
    February 27, 2025 at 7:01 AM
    Maintenance is now in progress
  • Planned
    February 27, 2025 at 7:01 AM
    Planned
    February 27, 2025 at 7:01 AM
    Utopia Maintenance Notification: Orem ring redundancy test 2/27/2025 CATEGORY: Network Hardware - Other MAINTENANCE START TIME: 2025-02-27T06:00:00-07:00 MAINTENANCE END TIME: 2025-02-27T00:01:00-07:00 SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.

Jan 2025

Utopia Maintenance: Murray (MU022) - Fiber - Repair/AerialCableDamage
  • Completed
    February 01, 2025 at 5:00 AM
    Completed
    February 01, 2025 at 5:00 AM
    Maintenance has completed successfully
  • In progress
    January 31, 2025 at 9:30 PM
    In progress
    January 31, 2025 at 9:30 PM
    Maintenance is now in progress
  • Planned
    January 31, 2025 at 9:30 PM
    Planned
    January 31, 2025 at 9:30 PM
    Utopia Maintenance Notification - Emergency fiber damage repair MU022 1/31/2025 Category: Fiber - Repair/AerialCableDamage Start: 2025-01-31 21:30:00 End: 2025-02-01 05:00:00 Duration: 450 minutes
UTOPIA Maintenance - PA004 power maintenance 1/31/2025
  • Completed
    January 31, 2025 at 1:00 PM
    Completed
    January 31, 2025 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    January 31, 2025 at 7:00 AM
    In progress
    January 31, 2025 at 7:00 AM
    Maintenance is now in progress
  • Planned
    January 31, 2025 at 7:00 AM
    Planned
    January 31, 2025 at 7:00 AM

    DESCRIPTION: UTOPIA Maintenance PA004 power maintenance 1/31/2025

    CATEGORY: Power - Device/Testing

    MAINTENANCE START TIME: 01/31/2025 12:01 AM MST

    MAINTENANCE STOP TIME: 01/31/2025 06:00 AM MST

    SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

UTOPIA Maintenance - Orem Ring topology change 1/31/2025
  • Completed
    January 31, 2025 at 1:00 PM
    Completed
    January 31, 2025 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    January 31, 2025 at 7:00 AM
    In progress
    January 31, 2025 at 7:00 AM
    Maintenance is now in progress
  • Planned
    January 31, 2025 at 7:00 AM
    Planned
    January 31, 2025 at 7:00 AM

    DESCRIPTION: UTOPIA Maintenance Orem Ring topology change 1/31/2025

    CATEGORY: Network Hardware Other

    MAINTENANCE START TIME: 01/31/2025 12:01 AM MST

    MAINTENANCE STOP TIME: 01/31/2025 06:00 AM MST

    SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

UTOPIA Maintenance - LA011 power maintenance 1/31/2025
  • Completed
    January 31, 2025 at 1:00 PM
    Completed
    January 31, 2025 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    January 31, 2025 at 7:00 AM
    In progress
    January 31, 2025 at 7:00 AM
    Maintenance is now in progress
  • Planned
    January 31, 2025 at 7:00 AM
    Planned
    January 31, 2025 at 7:00 AM

    DESCRIPTION: UTOPIA Maintenance LA011 power maintenance 1/31/2025

    CATEGORY: Power Test

    MAINTENANCE START TIME: 01/31/2025 12:01 AM MST

    MAINTENANCE STOP TIME: 01/31/2025 06:00 AM MST

    SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

Utopia Outage - Midvale, Utah
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    UTOPIA Network Outage Notification for 01/30/2025 - Footprint(s) MD011 and MD001


    DESCRIPTION: UTOPIA maintenance has extended past 6am end time.  Splicing is being finished up.  There are 250 customers affected. Updates will be sent as we know more information.

Dec 2024

Utopia Outage - West Valley City, Utah
  • Resolved
    Resolved

    UTOPIA Network Outage Resolution - 12/31/2024 - Footprint(s) WV010, WV016, WV020 in West Valley, UT.

    RESOLVED: The outage has been resolved. All services have been restored. Rebooted multiple ADS's

    RESOLUTION TIME: 4:45 PM

  • Investigating
    Investigating

    Utopia has made us aware of an outage in WVC, UT.


    UTOPIA Network Outage Notification for 12/31/2024 - Footprint(s) Numerous WV footprints.
    DESCRIPTION: UTOPIA has been alerted to an outage in  Numerous WV footprints in West Valley, UT. Utopia is currently looking into the issue. There are 350 residential and business customers affected.

    Updates will be shared as they are available.

Utopia Outage in Murray (MU016)
  • Resolved
    Resolved
    RESOLVED: The outage has been resolved. All services have been restored. fiber cutRESOLUTION TIME: 12:00
  • Update
    Update
    UPDATE: This outage is due to a fiber cut. Field Services are working on resolving the issue.ETR: 1 AM (12/22/24) ETR: 1 AM (12/22/24)
  • Update
    Update
    UPDATE: This outage is due to a fiber cut. Field Services are working on resolving the issue.ETR: 10:00 PM ETR: 10:00 PM
  • Update
    Update
    UPDATE: This outage is due to a fiber cut (Rodent.)Field Services are working on resolving the issue.ETR: 10:00 AM 12/21/24 (aprx) ETR: 10:00 AM 12/21/24 (aprx)
  • Update
    Update
    UPDATE: This outage is due to a fiber cut (Rodent.)Field Services are working on resolving the issue.ETR: 06:00 AM 12/22/24 (aprx) ETR: 06:00 AM 12/22/24 (aprx)
  • Update
    Update
    UPDATE: This outage is due to a fiber cut. Field Services are working on resolving the issue.ETR: TBD ETR: TBD
  • Investigating
    Investigating
    DESCRIPTION: UTOPIA has been alerted to an outage in the MU016 footprint(s) in Murray, UT.Field Services are in transit to the site. There are 18 residential customers affected.START TIME: 12:58SCOPE OF IMPAC
Utopia Outage in West Valley City (WV001)
  • Resolved
    Resolved
    RESOLVED: The outage has been resolved. All services have been restored. Fiber cutRESOLUTION TIME: 8:10pm
  • Update
    Update
    UPDATE: This outage is due to a fiber cut. Field Services are working on resolving the issue.ETR: 10:00 PM ETR: 10:00 PM
  • Investigating
    Investigating
    DESCRIPTION: UTOPIA has been alerted to an outage in the WV001 footprint(s) in West Valley City, UT. Field Services are in transit to the site.There are 7 Business customers affected. Updates will be sent as
UTOPIA - MAINTENANCE NOTIFICATION: WV033 West Valley
  • Completed
    December 18, 2024 at 1:00 PM
    Completed
    December 18, 2024 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    December 18, 2024 at 7:00 AM
    In progress
    December 18, 2024 at 7:00 AM
    Maintenance is now in progress
  • Planned
    December 18, 2024 at 7:00 AM
    Planned
    December 18, 2024 at 7:00 AM

    START: 12/18/2024 12:00 AM MST

    STOP: 12/18/2024 6:00 AM MST

    We have a planned maintenance tonight. All customers will experience a brief outage as we perform maintenance. ~148 residential customers will be affected.

Utopia Outage in West Valley City (WV001)
  • Resolved
    Resolved
    RESOLVED: The outage has been resolved. All services have been restored. Fiber cut - Affecting 7 business customersRESOLUTION TIME: 10:00 PM
  • Update
    Update
    UPDATE: This outage is due to a fiber cut. Field Services are working on resolving the issue.ETR: 10:00 PM ETR: 10:00 PM
  • Investigating
    Investigating
    DESCRIPTION: UTOPIA has been alerted to an outage in the WV001 footprint(s) in West Valley, UT. Field Services are in transit to the site. There are 7 Business customers affected. Updates will be sent as we kn

Dec 2024 to Feb 2025

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