sumofiber - Notice history

All systems operational

100% - uptime

Hosted PBX - Operational

100% - uptime
Apr 2024 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024

Billing System - Operational

100% - uptime
Apr 2024 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024

Providence City - Operational

100% - uptime
Apr 2024 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024

Yellowstone Fiber - Operational

100% - uptime
Apr 2024 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024

Bountiful City Fiber - Operational

100% - uptime
Apr 2024 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024

Lehi City Fiber - Operational

100% - uptime
Apr 2024 · 100.0%May · 100.0%Jun · 99.65%

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Apr 2024
May 2024
Jun 2024

Idaho Falls Fiber - Operational

100% - uptime
Apr 2024 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024

Ammon Fiber - Operational

100% - uptime
Apr 2024 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024

Tampa - Operational

100% - uptime
Apr 2024 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024

Dallas - Operational

100% - uptime
Apr 2024 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024

Denver - Operational

100% - uptime
Apr 2024 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024

Notice history

Jun 2024

Utopia Outage - LI009 - Lindon
  • Resolved
    Resolved

    The outage has been resolved. All services have been restored. We rebooted the switch to restore service.

  • Investigating
    Investigating

    UTOPIA has been alerted to an outage in the LI009 footprint(s) in Lindon, UT. Field Services are in transit to the site. There are 200 residential customers affected. Updates will be sent as we kno

Fiber Outage in Lehi
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    Statafi has notified us of a fiber outage in Lehi. They are actively investigating the issue and will provide updates as soon as new information becomes available.

Utopia Outage - LA001 - Layton
  • Resolved
    Resolved

    The outage has been resolved. All services have been restored. Fiber repair

  • Investigating
    Investigating

    UTOPIA has been alerted to an outage in the LA001 footprint(s) in Layton, UT. Field Services are in transit to the site. There are 22 residential customers affected. Updates will be sent as we know

Utopia Outage - WP001 - West Point
  • Resolved
    Resolved

    The outage has been resolved.

  • Investigating
    Investigating

    UTOPIA has been alerted to an outage in the WP001 footprint(s) in West Point, UT. Field Services are in transit to the site. There are 36 residential customers affected. Updates will be sent as we

Utopia Outage - OR029 - Orem
  • Resolved
    Resolved

    The outage has been resolved. All services have been restored. A loose bolt on battery string caused power issue. We have tightened all bolts on battery string to resolve

  • Investigating
    Investigating

    UTOPIA has been alerted to an outage in the OR029 footprint(s) in Orem, UT. Field Services are in transit to the site. There are 173 residential customers affected. Updates will be sent as we know

May 2024

Utopia - Centerville, UT Maintenance, Upgrade/Testing
  • Completed
    May 24, 2024 at 12:00 PM
    Completed
    May 24, 2024 at 12:00 PM

    The scheduled maintenance has been completed.

  • In progress
    May 24, 2024 at 6:00 AM
    In progress
    May 24, 2024 at 6:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    May 24, 2024 at 5:00 AM
    Planned
    May 24, 2024 at 5:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    May 09, 2024 at 7:53 PM
    Planned
    May 09, 2024 at 7:53 PM

    DESCRIPTION: UTOPIA maintenance CV005 power upgrade/testing in Centerville UT MAINTENANCE START TIME: 5/24/2024 12:01 AM MST MAINTENANCE STOP TIME: 5/24/2024 6:00 AM MST SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

Utopia - Murray, UT Power Maintenance
  • Completed
    May 24, 2024 at 12:00 PM
    Completed
    May 24, 2024 at 12:00 PM

    The scheduled maintenance has been completed.

  • In progress
    May 24, 2024 at 6:00 AM
    In progress
    May 24, 2024 at 6:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    May 24, 2024 at 5:00 AM
    Planned
    May 24, 2024 at 5:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    May 10, 2024 at 7:05 PM
    Planned
    May 10, 2024 at 7:05 PM

    DESCRIPTION: MU008 (Murray, UT) Power Maintenance MAINTENANCE START TIME: 5/24/2024 12:00 AM MST MAINTENANCE STOP TIME: 5/24/2024 6:00 AM MST SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

Emergency Maintenance for Florida - 05/14/2024
  • Completed
    May 14, 2024 at 3:00 AM
    Completed
    May 14, 2024 at 3:00 AM

    The scheduled maintenance has been completed.

  • In progress
    May 14, 2024 at 2:00 AM
    In progress
    May 14, 2024 at 2:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    May 14, 2024 at 1:00 AM
    Planned
    May 14, 2024 at 1:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    May 13, 2024 at 7:41 PM
    Planned
    May 13, 2024 at 7:41 PM

    Please be informed that we will be performing an emergency maintenance for Florida. The purpose of this maintenance is to Upgrade our Link to continue providing better services to customers. The details of the planned maintenance are listed below. Date: 05/14/2024 Est Start Time: 12:00 AM EST Est Completion Time: 01:00 AM EST Customers Affected: All Customers served by Open Infra in Florida except those in Arcadia.

Utopia Outage - SY001 - Syracuse
  • Resolved
    Resolved

    The outage has been resolved. All services have been restored. Customers were down due to a power outage.

  • Investigating
    Update

    There are 300+ residential customers affected. ETR: N/A

  • Investigating
    Investigating

    UTOPIA has been alerted to an outage in the SY001 footprint(s) in Syricuse City, UT. Field Services are in transit to the site. There are 200+ residential customers affected. Updates will be sent as

FLORIDA - openinfra upgrade
  • Completed
    May 07, 2024 at 10:00 AM
    Completed
    May 07, 2024 at 10:00 AM

    The scheduled maintenance has been completed.

  • In progress
    May 07, 2024 at 6:00 AM
    In progress
    May 07, 2024 at 6:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    May 07, 2024 at 5:00 AM
    Planned
    May 07, 2024 at 5:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    May 06, 2024 at 11:14 PM
    Planned
    May 06, 2024 at 11:14 PM

    openinfra is upgrading a fiber link that will provide more capacity to fix the speed issues.

Apr 2024

Utopia Outage - OR002 - Orem
  • Resolved
    Resolved

    The outage has been resolved. All services have been restored. The switch stack was power cycled.

  • Investigating
    Investigating

    UTOPIA has been alerted to an outage in the OR002 footprint(s) in OR002, UT. Field Services are in transit to the site. There are 120 residential customers affected. Updates will be sent as we know

STRATAFI Maintenance Alert - M042320241
  • Completed
    April 24, 2024 at 10:59 AM
    Completed
    April 24, 2024 at 10:59 AM

    The scheduled maintenance has been completed.

  • In progress
    April 24, 2024 at 5:59 AM
    In progress
    April 24, 2024 at 5:59 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    April 24, 2024 at 4:59 AM
    Planned
    April 24, 2024 at 4:59 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    April 15, 2024 at 2:59 PM
    Planned
    April 15, 2024 at 2:59 PM

    We would like to inform you that StrataFl and/or one of our partners will be conducting scheduled maintenance as described below. During this time, you will experience brief service disruptions. We apologize for any inconvenience this may cause and assure you that the technicians will work diligently to restore services as quickly as possible. Date of Outage: April 23, 2024 Start Time: 2359 PM MST End Time: 0459 AM MST Reason for Maintenance: Upgrade firmware to ensure continued stability and security.

Utopia Outage - OR022 - Orem
  • Resolved
    Resolved

    The outage has been resolved. All services have been restored. Power Outage / Batt failed to engage

  • Investigating
    Investigating

    UTOPIA has been alerted to an outage in the OR022-ADS-7001-7010 footprint(s) in Orem, UT. Field Services are in transit to the site. There are 578 residential customers affected.

Utopia - Murray, UT Power Upgrade Maintenance
  • Completed
    April 12, 2024 at 12:00 PM
    Completed
    April 12, 2024 at 12:00 PM

    The scheduled maintenance has been completed.

  • In progress
    April 12, 2024 at 6:00 AM
    In progress
    April 12, 2024 at 6:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    April 12, 2024 at 5:00 AM
    Planned
    April 12, 2024 at 5:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    March 28, 2024 at 6:50 PM
    Planned
    March 28, 2024 at 6:50 PM

    DESCRIPTION: UTOPIA maintenance MU012 (Murray, Utah) Power upgrade/testing MAINTENANCE START TIME: 4/12/2024 12:01 AM MST MAINTENANCE STOP TIME: 4/12/2024 6:00 AM MST SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

Network Outage Alert: Pilot Point, Texas - Field Techs Assessing Power Issue
  • Resolved
    Resolved

    The damaged rectifier has been replaced.

  • Identified
    Update

    Field technicians are still in the process of replacing the damaged rectifier. We'll provide you with updates as progress is made.

  • Identified
    Update

    OpenInfra field technicians are currently in the process of replacing the faulty rectifier. We'll provide you with updates as they become available.

  • Identified
    Update

    There has been a flooding in the area causing a damage to our rectifier. Field techs will be replacing the damaged rectifier after removing the water inside our nodes to avoid more damage to the other equipment. ETR is still unknown, and we will continue to keep you updated on any developments as they become available.

  • Identified
    Identified

    OpenInfra has identified a network outage affecting a specific area of Pilot Point, Texas. Field technicians are currently on-site evaluating the power issue, and we will provide further updates as they become available.

Apr 2024 to Jun 2024

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