sumofiber - Notice history

All systems operational

100% - uptime

Hosted PBX - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

Previous page

Next page

Nov 2024
Dec 2024
Jan 2025

Billing System - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

Previous page

Next page

Nov 2024
Dec 2024
Jan 2025

Providence City - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

Previous page

Next page

Nov 2024
Dec 2024
Jan 2025

Yellowstone Fiber - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

Previous page

Next page

Nov 2024
Dec 2024
Jan 2025

Bountiful City Fiber - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

Previous page

Next page

Nov 2024
Dec 2024
Jan 2025

Lehi City Fiber - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

Previous page

Next page

Nov 2024
Dec 2024
Jan 2025

Idaho Falls Fiber - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

Previous page

Next page

Nov 2024
Dec 2024
Jan 2025

Ammon Fiber - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

Previous page

Next page

Nov 2024
Dec 2024
Jan 2025

Denver - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

Previous page

Next page

Nov 2024
Dec 2024
Jan 2025

Notice history

Jan 2025

Utopia Outage in West Valley City (WV015)
  • Resolved
    Resolved
    RESOLVED: The outage has been resolved. All services have been restored.RESOLUTION TIME: 11:58 AM
  • Investigating
    Investigating
    DESCRIPTION: UTOPIA has been alerted to an outage in the WV015 footprint(s) in West Valley, UT. Field Services are in transit to the site. There are 42 residential customers affected. Updates will be sent as w
Utopia Outage in West Valley City (WV030)
  • Resolved
    Resolved
    RESOLVED: The outage has been resolved. All services have been restored.RESOLUTION TIME: 11:00 AM
  • Investigating
    Investigating
    DESCRIPTION: UTOPIA has been alerted to an outage in the WV030 footprint(s) in West Valley City, UT. Field Services are in transit to the site. There are 44 residential customers affected. Updates will be sent
UTOPIA Maintenance Redundancy testing in Orem
  • Completed
    January 10, 2025 at 1:01 PM
    Completed
    January 10, 2025 at 1:01 PM
    Maintenance has completed successfully
  • In progress
    January 10, 2025 at 7:01 AM
    In progress
    January 10, 2025 at 7:01 AM
    Maintenance is now in progress
  • Planned
    January 10, 2025 at 7:01 AM
    Planned
    January 10, 2025 at 7:01 AM

    DESCRIPTION: UTOPIA Maintenance Redundancy testing in Orem

    CATEGORY: Network Hardware Device/Testing

    MAINTENANCE START TIME: 01/10/2025 12:01 AM MST

    MAINTENANCE STOP TIME: 01/10/2025 06:00 AM MST

    SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

Utopia Outage in Murray (MU023)
  • Resolved
    Resolved
    RESOLVED: The outage has been resolved. All services have been restored. Squirrel Chew - Fiber cutRESOLUTION TIME: 5:40 PM
  • Identified
    Identified

    UTOPIA Network Outage Update: 01/09/2025 - Footprint(s) MU023 in Murray, UT.

    UPDATE: This outage is due to a fiber cut. Field Services are working on resolving the issue.

    ETR: 8:00 PM

  • Update
    Update
    UPDATE: This outage is due to a fiber cut. Field Services are working on resolving the issue.ETR: 8:00 PM ETR: 8:00 PM
  • Investigating
    Investigating
    DESCRIPTION: UTOPIA has been alerted to an outage in the MU023 footprint(s) in Murray, UT. Field Services are in transit to the site. There are 14 residential customers affected. Updates will be sent as we kno
Utopia - MAINTENANCE NOTIFICATION: OR011 Orem
  • Completed
    January 03, 2025 at 1:00 PM
    Completed
    January 03, 2025 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    January 03, 2025 at 7:00 AM
    In progress
    January 03, 2025 at 7:00 AM
    Maintenance is now in progress
  • Planned
    January 03, 2025 at 7:00 AM
    Planned
    January 03, 2025 at 7:00 AM

    MAINTENANCE NOTIFICATION: OR011 Orem

    START: 01/03/2025 12:00 AM MST

    STOP: 01/03/2025 6:00 AM MST

    We have a planned maintenance tonight. All customers will experience a brief outage as we perform maintenance. ~181 residential customers will be affected.

Dec 2024

Utopia Outage - West Valley City, Utah
  • Resolved
    Resolved

    UTOPIA Network Outage Resolution - 12/31/2024 - Footprint(s) WV010, WV016, WV020 in West Valley, UT.

    RESOLVED: The outage has been resolved. All services have been restored. Rebooted multiple ADS's

    RESOLUTION TIME: 4:45 PM

  • Investigating
    Investigating

    Utopia has made us aware of an outage in WVC, UT.


    UTOPIA Network Outage Notification for 12/31/2024 - Footprint(s) Numerous WV footprints.
    DESCRIPTION: UTOPIA has been alerted to an outage in  Numerous WV footprints in West Valley, UT. Utopia is currently looking into the issue. There are 350 residential and business customers affected.

    Updates will be shared as they are available.

Utopia Outage in Murray (MU016)
  • Resolved
    Resolved
    RESOLVED: The outage has been resolved. All services have been restored. fiber cutRESOLUTION TIME: 12:00
  • Update
    Update
    UPDATE: This outage is due to a fiber cut. Field Services are working on resolving the issue.ETR: 1 AM (12/22/24) ETR: 1 AM (12/22/24)
  • Update
    Update
    UPDATE: This outage is due to a fiber cut. Field Services are working on resolving the issue.ETR: 10:00 PM ETR: 10:00 PM
  • Update
    Update
    UPDATE: This outage is due to a fiber cut (Rodent.)Field Services are working on resolving the issue.ETR: 10:00 AM 12/21/24 (aprx) ETR: 10:00 AM 12/21/24 (aprx)
  • Update
    Update
    UPDATE: This outage is due to a fiber cut (Rodent.)Field Services are working on resolving the issue.ETR: 06:00 AM 12/22/24 (aprx) ETR: 06:00 AM 12/22/24 (aprx)
  • Update
    Update
    UPDATE: This outage is due to a fiber cut. Field Services are working on resolving the issue.ETR: TBD ETR: TBD
  • Investigating
    Investigating
    DESCRIPTION: UTOPIA has been alerted to an outage in the MU016 footprint(s) in Murray, UT.Field Services are in transit to the site. There are 18 residential customers affected.START TIME: 12:58SCOPE OF IMPAC
Utopia Outage in West Valley City (WV001)
  • Resolved
    Resolved
    RESOLVED: The outage has been resolved. All services have been restored. Fiber cutRESOLUTION TIME: 8:10pm
  • Update
    Update
    UPDATE: This outage is due to a fiber cut. Field Services are working on resolving the issue.ETR: 10:00 PM ETR: 10:00 PM
  • Investigating
    Investigating
    DESCRIPTION: UTOPIA has been alerted to an outage in the WV001 footprint(s) in West Valley City, UT. Field Services are in transit to the site.There are 7 Business customers affected. Updates will be sent as
UTOPIA - MAINTENANCE NOTIFICATION: WV033 West Valley
  • Completed
    December 18, 2024 at 1:00 PM
    Completed
    December 18, 2024 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    December 18, 2024 at 7:00 AM
    In progress
    December 18, 2024 at 7:00 AM
    Maintenance is now in progress
  • Planned
    December 18, 2024 at 7:00 AM
    Planned
    December 18, 2024 at 7:00 AM

    START: 12/18/2024 12:00 AM MST

    STOP: 12/18/2024 6:00 AM MST

    We have a planned maintenance tonight. All customers will experience a brief outage as we perform maintenance. ~148 residential customers will be affected.

Utopia Outage in West Valley City (WV001)
  • Resolved
    Resolved
    RESOLVED: The outage has been resolved. All services have been restored. Fiber cut - Affecting 7 business customersRESOLUTION TIME: 10:00 PM
  • Update
    Update
    UPDATE: This outage is due to a fiber cut. Field Services are working on resolving the issue.ETR: 10:00 PM ETR: 10:00 PM
  • Investigating
    Investigating
    DESCRIPTION: UTOPIA has been alerted to an outage in the WV001 footprint(s) in West Valley, UT. Field Services are in transit to the site. There are 7 Business customers affected. Updates will be sent as we kn

Nov 2024

UTOPIA Network Outage Notification for 11/30/24 - Footprint(s) MU026
  • Resolved
    Resolved
    UTOPIA Network Outage Resolution - 11/30/24 - Footprint(s) MU026 in Murray, UT. RESOLVED: The outage has been resolved. All services have been restored. Card slot 8 hung after Power Outage RESOLUTION TIME: 1:43 PM
  • Investigating
    Investigating
    11/30 - 12:52 DESCRIPTION: UTOPIA has been alerted to an outage in the MU026 footprint(s) in Murray, UT. Technician transit to the site. There are 22 residential customers affected. START TIME: 12:05
Utopia Outage in Murray (MU026)
  • Resolved
    Resolved
    RESOLVED: The outage has been resolved. All services have been restored. Card slot 8 hung after Power OutageRESOLUTION TIME: 1:43 PM
  • Investigating
    Investigating
    DESCRIPTION: UTOPIA has been alerted to an outage in the MU026 footprint(s) in Murray, UT. Technician transit to the site.There are 22 residential customers affected.START TIME: 12:05SCOPE OF IMPACT: All cust
Utopia Outage in Orem (OR013)
  • Resolved
    Resolved
    RESOLVED: The outage has been resolved. All services have been restored.RESOLUTION TIME: 11:00 AM
  • Identified
    Identified

    UTOPIA Network Outage: ADS slot in OR013 is down. All customers on slot 2 are currently without service, and the ONT is unreachable. FSG is en route to reboot the device and resolve the issue.

  • Investigating
    Investigating
    DESCRIPTION: UTOPIA has been alerted to an outage in the OR013 footprint(s) in Orem, UT. Field Services are in transit to the site. There are 24 residential customers affected. Updates will be sent as we know
UTOPIA Emergency Maintenance - OR011 Orem
  • Completed
    November 21, 2024 at 1:00 PM
    Completed
    November 21, 2024 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    November 21, 2024 at 7:00 AM
    In progress
    November 21, 2024 at 7:00 AM
    Maintenance is now in progress
  • Planned
    November 21, 2024 at 7:00 AM
    Planned
    November 21, 2024 at 7:00 AM

    UTOPIA Emergency Maintenance - OR011 Orem

    START: 11/21/2024 12:00 AM MST

    STOP: 11/21/2024 06:00 AM MST

    We have an emergency power maintenance tonight that will affect ~182 residential customers.

UTOPIA Maintenance WV011.6 Emergency fiber repair 11/20/2024
  • Completed
    November 21, 2024 at 1:00 PM
    Completed
    November 21, 2024 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    November 21, 2024 at 5:00 AM
    In progress
    November 21, 2024 at 5:00 AM
    Maintenance is now in progress
  • Planned
    November 21, 2024 at 5:00 AM
    Planned
    November 21, 2024 at 5:00 AM

    DESCRIPTION: UTOPIA Maintenance WV011.6 Emergency fiber repair 11/20/2024

    CATEGORY: Fiber Repair/AerialCableDamage

    MAINTENANCE START TIME: 11/20/2024 10:00 PM MST

    MAINTENANCE STOP TIME: 11/21/0024 06:00 AM LMT

    SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

Nov 2024 to Jan 2025

Next