sumofiber - Notice history

North Salt Lake experiencing partial outage

100% - uptime

Hosted PBX - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Billing System - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

SUMOFIBER Internet - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

SumoFiber Managed Routers - Operational

TV services - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Providence City - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Yellowstone Fiber - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Bountiful City Fiber - Operational

100% - uptime
Oct 2025 · 99.92%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Lehi City Fiber - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Idaho Falls Fiber - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Ammon Fiber - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Denver - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Third-Party Services - Operational

Notice history

Dec 2025

Utopia Maintenance: Centerville, Utah (CV004) - Network Hardware - Device/Replacement
Scheduled for December 15, 2025 at 7:00 PM – December 16, 2025 at 12:00 AM about 5 hours
  • Planned
    December 15, 2025 at 7:00 PM
    Planned
    December 15, 2025 at 7:00 PM
    Utopia Maintenance Notification: CADS-292515 upgrade - CATEGORY: Network Hardware - Device/Replacement - MAINTENANCE START TIME: 2025-12-15 12:00:00PM - MAINTENANCE END TIME: 2025-12-15 05:00:00PM -- SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.
Utopia Outage in North Salt Lake, Utah (NS001,NS002)
  • Investigating
    Investigating
    edge-ut-ns002-rtr1 went down due to a fiber cut in area. FSG and OSP is aware and on-site.
Utopia Maintenance: Layton, Utah (LA013) - Network Hardware - Device/Replacement
  • Completed
    December 10, 2025 at 12:00 AM
    Completed
    December 10, 2025 at 12:00 AM
    Maintenance has completed successfully
  • In progress
    December 09, 2025 at 6:00 PM
    In progress
    December 09, 2025 at 6:00 PM
    Maintenance is now in progress
  • Planned
    December 09, 2025 at 6:00 PM
    Planned
    December 09, 2025 at 6:00 PM
    Utopia Maintenance Notification: LA013 switch retirement for residential customers 12/9/2025 - CATEGORY: Network Hardware - Device/Replacement - MAINTENANCE START TIME: 2025-12-09 11:00:00AM - MAINTENANCE END TIME: 2025-12-09 05:00:00PM -- SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.
Utopia Outage in Layton, Utah (LA021)
  • Investigating
    Investigating
    UTOPIA Network Outage Notification - DESCRIPTION: UTOPIA has been alerted to an outage in the (LA021) footprint(s) in Layton, Utah. Field Services are in transit to the site.
Utopia Maintenance: Layton, Utah (LA026,LA013) - Network Hardware - Device/Troubleshooting
  • Completed
    December 04, 2025 at 1:00 PM
    Completed
    December 04, 2025 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    December 04, 2025 at 7:01 AM
    In progress
    December 04, 2025 at 7:01 AM
    Maintenance is now in progress
  • Planned
    December 04, 2025 at 7:01 AM
    Planned
    December 04, 2025 at 7:01 AM
    Utopia Maintenance Notification: Emergency maintenance on LA026-ADS-7001 - CATEGORY: Network Hardware - Device/Troubleshooting - MAINTENANCE START TIME: 2025-12-04 12:01:00AM - MAINTENANCE END TIME: 2025-12-04 06:00:00AM -- SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.

Nov 2025

Utopia Outage in Murray, Utah (MU009)
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    Fiber damage in MU009. High possibility of a squirrel chew.
Utopia Maintenance: West Valley City, Utah (WV038) - Network Hardware - Device/Replacement
  • Completed
    November 26, 2025 at 12:00 AM
    Completed
    November 26, 2025 at 12:00 AM
    Maintenance has completed successfully
  • In progress
    November 25, 2025 at 3:00 PM
    In progress
    November 25, 2025 at 3:00 PM
    Maintenance is now in progress
  • Planned
    November 25, 2025 at 3:00 PM
    Planned
    November 25, 2025 at 3:00 PM
    Utopia Maintenance Notification: WV038 switch retirement for residential customers 11/25/2025 - CATEGORY: Network Hardware - Device/Replacement - MAINTENANCE START TIME: 2025-11-25 08:00:00AM - MAINTENANCE END TIME: 2025-11-25 05:00:00PM -- SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.
Utopia Outage in Brigham City, Utah (BR001)
  • Resolved
    Resolved

    Footprint(s) BR001 in Brigham, UT.

    RESOLVED: The outage has been resolved. All services have been restored. PDU1 hardware failure. 

    RESOLUTION TIME: 9:05 PM

  • Investigating
    Investigating
    UTOPIA Network Outage Notification for 11/23/25 - Footprint(s) BR001
    UTOPIA has been alerted to an outage in the BR001 footprint(s) in Brigham City, UT.
    edge-ut-br001-rtr1 [10.1.0.171]
    BR001-ADS-2001 [10.1.80.1]
    BR001-ADS-7001 [10.1.80.28]
    edge-ut-br001-rtr2 [10.1.0.245]
    Unreachable
Utopia Maintenance: Orem, Utah (OR005) - Power - Device/Repair
  • Completed
    November 22, 2025 at 1:00 PM
    Completed
    November 22, 2025 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    November 22, 2025 at 7:01 AM
    In progress
    November 22, 2025 at 7:01 AM
    Maintenance is now in progress
  • Planned
    November 22, 2025 at 7:01 AM
    Planned
    November 22, 2025 at 7:01 AM
    Utopia Maintenance Notification: EMERGENCY power maintenance OR005 11/22/2025 - CATEGORY: Power - Device/Repair - MAINTENANCE START TIME: 2025-11-22 12:01:00AM - MAINTENANCE END TIME: 2025-11-22 06:00:00AM -- SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.
Utopia Maintenance: West Valley City, Utah (WV013) - Network Hardware - Device/Replacement
  • Completed
    November 20, 2025 at 11:00 PM
    Completed
    November 20, 2025 at 11:00 PM
    Maintenance has completed successfully
  • In progress
    November 20, 2025 at 3:00 PM
    In progress
    November 20, 2025 at 3:00 PM
    Maintenance is now in progress
  • Planned
    November 20, 2025 at 3:00 PM
    Planned
    November 20, 2025 at 3:00 PM
    Utopia Maintenance Notification: WV013 switch retirement for residential customers 11/20 8am-4pm - CATEGORY: Network Hardware - Device/Replacement - MAINTENANCE START TIME: 2025-11-20 08:00:00AM - MAINTENANCE END TIME: 2025-11-20 04:00:00PM -- SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.

Oct 2025

Utopia Maintenance: West Valley City, Utah (WV024) - Network Hardware - Device/Replacement
  • Completed
    October 31, 2025 at 12:00 PM
    Completed
    October 31, 2025 at 12:00 PM
    Maintenance has completed successfully
  • In progress
    October 31, 2025 at 6:01 AM
    In progress
    October 31, 2025 at 6:01 AM
    Maintenance is now in progress
  • Planned
    October 31, 2025 at 6:01 AM
    Planned
    October 31, 2025 at 6:01 AM
    Utopia Maintenance Notification: WV024 switch retirement 10/31/2025 - CATEGORY: Network Hardware - Device/Replacement - MAINTENANCE START TIME: 2025-10-31 12:01:00AM - MAINTENANCE END TIME: 2025-10-31 06:00:00AM -- SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.
Utopia Maintenance: West Valley City, Utah (WV002) - Network Hardware - Device/Replacement
  • Completed
    October 31, 2025 at 12:00 PM
    Completed
    October 31, 2025 at 12:00 PM
    Maintenance has completed successfully
  • In progress
    October 31, 2025 at 6:00 AM
    In progress
    October 31, 2025 at 6:00 AM
    Maintenance is now in progress
  • Planned
    October 31, 2025 at 6:00 AM
    Planned
    October 31, 2025 at 6:00 AM
    Utopia Maintenance Notification: WV002 switch retirement 10/31/2025 - CATEGORY: Network Hardware - Device/Replacement - MAINTENANCE START TIME: 2025-10-31 12:00:00AM - MAINTENANCE END TIME: 2025-10-31 06:00:00AM -- SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.
Utopia Maintenance: Midvale, Utah (MD010) - Network Hardware - Device/Replacement
  • Completed
    October 30, 2025 at 10:00 PM
    Completed
    October 30, 2025 at 10:00 PM
    Maintenance has completed successfully
  • In progress
    October 30, 2025 at 2:00 PM
    In progress
    October 30, 2025 at 2:00 PM
    Maintenance is now in progress
  • Planned
    October 30, 2025 at 2:00 PM
    Planned
    October 30, 2025 at 2:00 PM
    Utopia Maintenance Notification: MD010 switch retirement for residential customers 10/30/2025 - CATEGORY: Network Hardware - Device/Replacement - MAINTENANCE START TIME: 2025-10-30 08:00:00AM - MAINTENANCE END TIME: 2025-10-30 04:00:00PM -- SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.
Utopia Maintenance: Cedar Hills, Utah,Highland, Utah (CH001,HL003) - Network Hardware - Other
  • Completed
    October 30, 2025 at 12:00 PM
    Completed
    October 30, 2025 at 12:00 PM
    Maintenance has completed successfully
  • In progress
    October 30, 2025 at 6:01 AM
    In progress
    October 30, 2025 at 6:01 AM
    Maintenance is now in progress
  • Planned
    October 30, 2025 at 6:01 AM
    Planned
    October 30, 2025 at 6:01 AM
    Utopia Maintenance Notification: Emergency reboot edge-ut-pg001-rtr1 - CATEGORY: Network Hardware - Other - MAINTENANCE START TIME: 2025-10-30 12:01:00AM - MAINTENANCE END TIME: 2025-10-30 06:00:00AM -- SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.
Utopia Maintenance: West Valley City, Utah (WV032) - Fiber - Repair/AerialCableDamage
  • Completed
    October 30, 2025 at 12:00 PM
    Completed
    October 30, 2025 at 12:00 PM
    Maintenance has completed successfully
  • In progress
    October 30, 2025 at 4:00 AM
    In progress
    October 30, 2025 at 4:00 AM
    Maintenance is now in progress
  • Planned
    October 30, 2025 at 4:00 AM
    Planned
    October 30, 2025 at 4:00 AM
    Utopia Maintenance Notification: OSP-WV024-005 forced fiber relocate 10/29/2025 - CATEGORY: Fiber - Repair/AerialCableDamage - MAINTENANCE START TIME: 2025-10-29 10:00:00PM - MAINTENANCE END TIME: 2025-10-30 06:00:00AM -- SCOPE OF IMPACT: Customers in the listed zones will experience a brief outage during maintenance.

Oct 2025 to Dec 2025

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