sumofiber - Notice history

All systems operational

100% - uptime

Hosted PBX - Operational

100% - uptime
Sep 2024 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2024
Oct 2024
Nov 2024

Billing System - Operational

100% - uptime
Sep 2024 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2024
Oct 2024
Nov 2024

Providence City - Operational

100% - uptime
Sep 2024 · 98.36%Oct · 100.0%Nov · 100.0%
Sep 2024
Oct 2024
Nov 2024

Yellowstone Fiber - Operational

100% - uptime
Sep 2024 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2024
Oct 2024
Nov 2024

Bountiful City Fiber - Operational

100% - uptime
Sep 2024 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2024
Oct 2024
Nov 2024

Lehi City Fiber - Operational

100% - uptime
Sep 2024 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2024
Oct 2024
Nov 2024

Idaho Falls Fiber - Operational

100% - uptime
Sep 2024 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2024
Oct 2024
Nov 2024

Ammon Fiber - Operational

100% - uptime
Sep 2024 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2024
Oct 2024
Nov 2024

Tampa - Operational

98% - uptime
Sep 2024 · 100.0%Oct · 93.91%Nov · 99.54%
Sep 2024
Oct 2024
Nov 2024

Dallas - Operational

100% - uptime
Sep 2024 · 98.97%Oct · 100.0%Nov · 100.0%
Sep 2024
Oct 2024
Nov 2024

Denver - Operational

100% - uptime
Sep 2024 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2024
Oct 2024
Nov 2024

Notice history

Nov 2024

OpenInfra Service Disruption - affected zip codes
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    OpenInfra is currently experiencing a service disruption in Spring Hill, Florida. This means that our broadband service is unavailable for customers at the affected zip codes/addresses.

    Postal codes:

    34606

    34608

    54321

    https://us.openinfra.com/status/network-disturbance-in-spring-hill-test/

Oct 2024

Sep 2024

OpenInfra Texas Outage
  • Resolved
    Resolved

    OpenInfra has informed us that this incident has been resolved.

    If you still do not have internet, try rebooting your wifi router. Beyond this, please reach out to us for support at 844-GET-SUMO.

  • Investigating
    Investigating

    OpenInfra has informed us of another fiber outage.

  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update
    OpenInfra confirmed that the outage is caused by the same company responsible for the previous long outage due to a fiber cut. During their investigation, they discovered multiple drill marks at various locations, indicating that the fiber may be cut in multiple places. OpenInfra does not have an estimated time of restoration (ETR) at this time.
  • Update
    Update
    We have requested updates from OpenInfra as we continue to see modems offline. So far, they have only confirmed a fiber outage in Little Elm and Aubrey, Texas.
  • Update
    Update
    OpenInfra has identified a fiber outage in Aubrey and Little Elm, Texas, and is currently investigating the issue.
  • Identified
    Identified
    OpenInfra has confirmed a loss of connection to a node in Aubrey, Texas, We are currently waiting for them to provide an estimated time of restoration (ETR).
  • Update
    Update
    We have contacted OpenInfra NOC and are awaiting their response, but we are observing multiple modems currently showing as offline, indicating a fiber outage.
  • Investigating
    Investigating
    We are gathering information from OpenInfra and will update once we get more information.

Sep 2024 to Nov 2024

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