OpenInfra Service Outage Reported in Pilot Point, Aubrey, and Krugerville

Resolved

Operational

Started 8 days agoLasted about 10 hours

Affected

Dallas

Updates

Resolved
September 20, 2024 at 11:14 PM
Resolved
September 20, 2024 at 11:14 PM
The 3rd party long haul carrier had replaced the damaged fiber
Investigating
September 20, 2024 at 4:19 PM
Update
September 20, 2024 at 4:19 PM
OpenInfra's third-party long-haul carrier has confirmed a fiber cut in their network and is working to pinpoint the location. There is no estimated time of repair (ETR) at this moment, but we will keep you updated.
Investigating
September 20, 2024 at 2:34 PM
Update
September 20, 2024 at 2:34 PM
OpenInfra has notified the third-party fiber long-haul carrier, and field technicians are en route.
Investigating
September 20, 2024 at 1:38 PM
Investigating
September 20, 2024 at 1:38 PM
OpenInfra has informed us of an outage affecting Pilot Point, Aubrey, and Krugerville.

sumofiber - OpenInfra Service Outage Reported in Pilot Point, Aubrey, and Krugerville – Incident details