sumofiber - Utopia Outage in Orem (OR013) – Incident details
Murray experiencing partial outage
Utopia Outage in Orem (OR013)
Resolved
Partial outage
Started about 1 month agoLasted about 1 hour
Affected
Utopia Fiber
Partial outage from 5:18 PM to 6:06 PM
Orem
Partial outage from 5:18 PM to 6:06 PM
Updates
Resolved
Resolved
RESOLVED: The outage has been resolved. All services have been restored.RESOLUTION TIME: 11:00 AM
Identified
Identified
UTOPIA Network Outage: ADS slot in OR013 is down. All customers on slot 2 are currently without service, and the ONT is unreachable. FSG is en route to reboot the device and resolve the issue.
Investigating
Investigating
DESCRIPTION: UTOPIA has been alerted to an outage in the OR013 footprint(s) in Orem, UT. Field Services are in transit to the site. There are 24 residential customers affected. Updates will be sent as we know
