sumofiber - Utopia Outage - OR029 - Orem – Incident details

All systems operational

Utopia Outage - OR029 - Orem

Resolved
Degraded performance
Started about 2 years agoLasted 30 minutes

Affected

Utopia Fiber

Operational from 5:07 PM to 5:07 PM, Degraded performance from 5:07 PM to 5:37 PM

Orem

Operational from 5:07 PM to 5:07 PM, Degraded performance from 5:07 PM to 5:37 PM

Updates
  • Resolved
    UTC
    Resolved

    The outage has been resolved. All services have been restored. A loose bolt on battery string caused power issue. We have tightened all bolts on battery string to resolve

  • Investigating
    UTC
    Investigating

    UTOPIA has been alerted to an outage in the OR029 footprint(s) in Orem, UT. Field Services are in transit to the site. There are 173 residential customers affected. Updates will be sent as we know