sumofiber - OpenInfra - Network disturbance in Pilot Point, Aubrey & Krugerville Texas – Incident details

All systems operational

OpenInfra - Network disturbance in Pilot Point, Aubrey & Krugerville Texas

Resolved
Partial outage
Started about 2 months agoLasted about 4 hours

Affected

Dallas

Operational from 5:00 PM to 5:00 PM, Partial outage from 5:00 PM to 8:59 PM

Updates
  • Resolved
    Resolved

    Issue has been resolved.

  • Investigating
    Update

    OpenInfra has let us know that the issue has been escalated to their Transport provider. They are still working on the troubleshooting and isolation.

  • Investigating
    Investigating

    OpenInfra is experiencing a network outage in Pilot Point, Aubrey, & Krugerville Texas. As a result, our broadband services are temporarily unavailable to our customers. OpenInfra is currently investigating the cause of the issue. At this time there is no ETA available.