Utopia Outage in Orem (OR013)

Resolved

Partial outage

Started over 1 year agoNovember 26, 2024Lasted about 1 hourNovember 26, 20245:186:06 PMUTC

Affected

Utopia Fiber

Orem

Updates

Resolved
November 26, 2024 at 6:06 PMUTC
Resolved
November 26, 2024 at 6:06 PMUTC
RESOLVED: The outage has been resolved. All services have been restored.RESOLUTION TIME: 11:00 AM
Identified
November 26, 2024 at 5:32 PMUTC
Identified
November 26, 2024 at 5:32 PMUTC
UTOPIA Network Outage: ADS slot in OR013 is down. All customers on slot 2 are currently without service, and the ONT is unreachable. FSG is en route to reboot the device and resolve the issue.
Investigating
November 26, 2024 at 5:18 PMUTC
Investigating
November 26, 2024 at 5:18 PMUTC
DESCRIPTION: UTOPIA has been alerted to an outage in the OR013 footprint(s) in Orem, UT. Field Services are in transit to the site. There are 24 residential customers affected. Updates will be sent as we know

sumofiber - Utopia Outage in Orem (OR013) – Incident details